When I first started in this business, I used to hear, "I really can't have any graphics for my presentation because I'm afraid I'll look too glitzy." I don't hear that anymore, thankfully. Now we hear that most of the people in the jury box expect visuals since they have been raised in the post-democratization of production tools era. That is, many things that once required investment and training (like publishing, film production, and graphic design, to name a few) can now be done by pretty much anyone who has a little time and energy to give it a try. Want to self-publish? Blog. Movies? Capture on your phone, edit on your Mac and broadcast yourself. We've all seen what David Byrne can do with PowerPoint, and so can we. Mostly, this gets summed up as 'social media.' The majority of jurors are writing, producing, starring in and distributing their own media-rich content all day every day. The ubiquity of visual messages in their lives (both as recipients and creators) means they score high on the visual intelligence-o-meter.
Factfinders with these kinds of life experiences expect you to keep them interested. None of this is news to you. What you want to know is – how am I going to cost-effectively make media-rich presentations for these factfinders? This article provides you with some DIY tips based on research and experience.
DIY Tip #1 – Plan!
Truth is, visuals are time-consuming to make, so start the process by planning. Map out what you are going to say and list out where you'd like to have a visual to accompany your narrative. On your visuals list, separate the 'would like to have visuals' from the 'must have visuals.' Begin brainstorming possible solutions for the 'must haves.' Decide which solutions you want to develop and then put these into production. Once production is underway for those you can't live without, brainstorm and produce the rest.
Resist the urge to produce in order of the presentation. The goal is to allocate resources wisely, so that the important items get the time and effort they deserve. Some visuals are filler, and should have fewer resources devoted to them.
DIY Tip #2 – If your trial is going to last more than two days, use a trial presentation system.
The main reason to use a digital evidence retrieval system is that you must create the impression that you would never, ever waste even a second of the jury's time. Jurors expect you to be prepared and to respect their service. Plus, once you have everything loaded, it's a super cheap way to pop something up on screen any time you see the need.
Please note that even though they are social media hogs, Gen Y is still subject to bandwidth issues for learning. If you want them to learn something (so they can be persuaded by it and persuade others with it), you can't overload their cognitive capacities. Distinguish between what you show to meet their expectations for a media-rich presentation ("fillers") and what you show to win your case.
DIY Tip #3 – Use Visuals Produced in Discovery
These rate high on the likely to be admitted scale, and they don't cost more than the price of a scan. Police report diagrams, photographs, org charts, flow charts, graphs, magazine covers, anything in color, etc. If production documents are few, assign someone to quickly flip through every page (without reading a single word) and flag items with visual interest. If production documents are many, maybe have someone quickly scan the documents on the trial exhibit list for visuals contenders. The goal is to mine the evidence you've already got for ready-made visuals. Once you've found it, crop it, put a title on it, colorize it, annotate it, or simply use it as is. Voila, you've made a visual.
Note that there doesn't have to be 100% overlap between the voiceover and the visual. It can just be on-screen while you're talking; you don't necessarily need to explain/describe/'talk to' everything that shows up on the screen.
DIY Tip #4 – Don't Forget Title and Bumper Pages
I love User Interface. Out there on the world-wide-web, you have to figure out where you are all by yourself (and with the help of the much under-appreciated UI designers). But in your presentation, you can tell them you're going somewhere else by signposting. If you don't have to exchange visuals in advance, you can type in your section headings to slides. If you do have to exchange, you can just write the section header on the whiteboard or butcher paper.
Note that I'm not suggesting you make bullet point slides. While I never say never, I will say that you should avoid bullet lists. I am suggesting that you make a one word slide (okay, maybe a couple of words) as a cheap way to get something on-screen. Sort of a visual pause, that can also help transition into a new section of your presentation. Or if you want to draw emphasis to something in closing, a few well-chosen words on-screen are a fast and inexpensive 'visual.'
Use theme phrases, or even more instructional phrases to set up the role of the jury. For example: INSPECT THE EVIDENCE, or depending on your message, CONSIDER ALL THE EVIDENCE. Or one word, CREDIBLE?, up on screen while you skewer (gently, of course) their witnesses in closing. Eyes are still on you, but the screen is something other than black or document scans the whole time.
DIY Tip #5 – Troll the Web
I feel kind of silly for having this as a "Tip," but I need a place to share a couple of URLs and ideas.
5.1. Logos: Companies spend a fortune on branding so that their logo has lots of associative meaning. Leverage this at brandsoftheworld.com, where you can download native versions of logo files for free.
5.2. Aerial photographs: Before there was google earth/maps, there were aerial photography outfits, that would take pictures from low-flying planes every couple of years and then sell you prints or jpegs for a nominal fee. If you are looking for something that [your favorite online map site goes here] doesn't have, you can probably find the old school aerial outfits online.
5.3. Stock photography/clip art: My favorite stock photo sites are corbisimages.com and gettyimages.com. Stock photo sites are useful both when you already know you're looking for a photo, and when you're hunting around for visual ideas. Bing and google images can also be helpful in the brainstorming phase (both offer a blend of clip art and photography). Beware that image research can be very time consuming (I'd say worse than facebook, but I have no idea how much time you spend on facebook every day). Note: If you do wind up getting stock images from the web (from Getty for example), please pay for the image so that it doesn't have the watermark. It is very bad form to display an unlicensed copy of stock imagery in court.
5.4. Figures, etc: I do a fair amount of work on technology cases, and am often asked to ramp up quickly (albeit superficially) on the technology-in-suit, and help explain the technology to juries. Like everyone else tasked with learning something they know little to nothing about, I turn to the Internet. Wikipedia, of course, and howstuffworks are trusted resources for explanations that are accompanied by figures and illustrations. If I use the figure/illustration to help me ramp up quickly on the technology, I am likely to flag it as something that will help a layperson. I might redraw it, or use it as is (as time and budgets are often tight). In some situations, existing figures and illustrations serve as inspiration for original artwork. Industry-specific websites can also be a good place to find helpful figures, or the sites of the parties in suit. I worked on an options trading case recently, and found wonderful explanations in the 'investing basics' section at schwab.com. Given that Schwab is a discount/DIY brokerage, it makes sense that their site has helpful figures and explanations. Keep an eye out for sites like this during your case/visuals research.
DIY Tip #6 – Repeat, With a Twist
Messages need reinforcing, but jurors who move at the speed of Twitter may not like to see the exact same thing on-screen more than once or twice. And so my suggestion is to duplicate and slightly revise (make 'derivatives,' if you're into jargon), as a cheap way to get something 'newer' on screen. We're all familiar with zooming in on documents, but why not zoom-out on a photograph, to show more context? Toggling between arms-length and detail view can be visually interesting, and not at all costly. Annotations are another good trick, especially once the underlying item has been moved into evidence. Overlay color blocks on a map to show wetland areas. Overlay icons on a graphic the other side created to show that their theories are full of holes. Put arrows on diagrams; you get the idea.
Modifying motion can also be a good derivative trick. The second time you show the animation, you might not need as much set-up, so you can condense that part. Or you might just show the end-frame. Or you might decide to expand the version you use with the expert, where you used the shortest possible summary version in your opening. Variations on a theme can make your material go farther and with better effect.
DIY Tip #7 – Display Wisely
Now that you've made your visuals, what kind of display will you use? Print or projection? If you are displaying video or any kind of motion graphic, you'll need to project. The most important thing if you're going to project is to make sure you're using a very bright projector (4,000+ lumens). Projection is also much more forgiving when it comes to lower image resolution, and it's more flexible if you need to make real-time changes to your visuals. Print, on the other hand, is less immediate and less forgiving resolution-wise. BUT, if you have just a few display images, and your image resolution is high enough (300 dpi), then printing at your local Kinko's the day before is a good way to go (many offer low-cost oversize inkjet printing + foamcore mounting). I usually don't think visuals are board-worthy unless (1) they are in color, (2) they function as a mood piece and/or (3) they are fill-ins (where you print some of the information, and write on the board to fill in remaining information). In general, documents should not be printed as boards. I saw yesterday that my local Costco photo will do a 20×30" un-mounted color print for $8.99 while I wait (promising 1 hour turnaround)! They aren't open 24 hours a day, so you'd need to factor that into your planning, but my god it's cheap to print these days.
DIY Tip #8 – Pause Before You Make a Timeline
My kids watch a very entertaining TV show called 'Mythbusters,' where some science-geek hosts put together experiments to test various myths. Are bananas really slippery (yes!); does drinking alcohol really keep you warm? (sadly, it does not). In my next life, when I come back as a Mythbuster science-geek TV host, I will test the validity of a trial myth that I hear a lot in this life – "Every case needs a timeline." I guess I don't disagree entirely. Yes, every case needs a timeline, but I'm far from convinced that every trier of fact needs to see a timeline. Every case needs to have a chronology developed for planning purposes, but consider pausing before you proceed to producing the timeline. Ask whether the timeline is primarily being produced as presenter-notes, or primarily as a visual communication tool. Proceed with production if it's the latter. For bonus points, articulate what you want your timeline to communicate visually, and brainstorm whether another graphic could meet the visual communication objective.
I'm not suggesting you shouldn't make timelines, but I am advocating for some ROI analysis up front. They are expensive to produce and frequently not very visually compelling. Before you make a timeline, be sure it's the best solution.
Parting Thought
The goal of courtroom presentation is as it always has been – to persuade the jury. The catch is that we seem to have less and less time to prepare for presentations that need to be increasingly media-rich. Not an easy task fellow Iron Chefs! But, use some of the above tips and you will be on your way.
Laura Stanford Rochelois works in the Portland, Oregon office of By Design Legal Graphics, Inc., a full-service courtroom presentation firm serving national clients from offices in Oregon and California. She can be reached at [email protected].
Citation for this article: The Jury Expert, 2010, 23(1), 12-16.
Neither the practice of law nor the art of design are activities which lend themselves to "DIY" or, to be blunt, being done "on the cheap." I believe that the level of design experience, or in the case of the "Design-it-Yourselfer" – the inexperience, is the best predictor of success when measuring cost against effectiveness.
The author asks, "how am I going to cost-effectively make media-rich presentations…?" This requires, as noted by Ms. Cerrato, a comparison of the cost to the effectiveness of the graphic(s). Professional design does not have to be expensive (which has a wide range of meaning in the context of litigation). Tell your designer what the budget is, identify the "must have" demonstratives, and select the style and media that will afford the most impact with the least expense (punch-per-dollar).
I agree with most of the author's Tips as good advice to anyone tackling the creation of trial demonstratives with one exception, Tip 5.3, wherein attorneys are advised to use stock photography. This, in my experienced opinion, is a disaster waiting to happen. I have to admit that I have inferred that the author intends the photographs to be used in what are generally described as thematic demonstratives. In the spirit of the DIY nature of this article, I'm reminded of the horrible results of this style of design proposed by noted DIY "guru," Cliff Atkinson, in his book, Beyond Bullet Points. The use of stock photography by non-designers in the creation of thematic courtroom demonstratives is just as dangerous as the use of clip art – Beyond Bullet Points proves the idea by producing a stream of puzzle pieces, globes, handshakes and gavels with almost no content (i.e., evidence) to be found.
The author advises: "We've all seen what David Byrne can do with PowerPoint, and so can we." Well, if this is what you want your courtroom presentation to look like (http://www.davidbyrne.com/art/eeei/views/eeei_still1.php), I guess we can agree that you could do that yourself on the cheap. If, on the other hand, effectiveness is important, you are better served hiring a professional.
Nice article – Great mix of visual communication basics, helpful advice and humor.
There are exceptions, but the ability, time and experience most legal professionals bring to the areas of graphic design, presentation systems, and even PowerPoint is profoundly limited. I can take pictures, but you wouldn't entrust me with the big family wedding, no matter how nice my camera. I can also drive a car, but that doesn't qualify me to safely operate an 18-wheeler.
A good cost analysis will factor in the risks inherent in a DIY presentation. At trial, what we don't know can hurt. There are ways of using designers and consultants that are effective *and affordable. That said, if you know your limitations and stay squarely within them, a DIY presentation can work. My advice is to be careful, prepare like heck in advance, and keep the number of a qualified trial/graphics consultant handy. 🙂
Over on LinkedIn, Annie Gough says: "Agreed, visuals are key for jury (and judge, and mediator, and opposing counsel) understanding of complex facts. Visuals allow you to send a consistent message and greatly increase the memory retention of your audience. Visuals empower you during deposition, mediation, and trial. Your article reminds me of a great quote, "without visual aids, counsel counts on the jurors to construct a mental picture of the information presented. With 12 jurors in the box, it's likely that there will be 12 different pictures.""
The author says, "Some visuals are filler, and should have fewer resources devoted to them." Why would you devote any resources to filler? You don't have to have a slide for every thing you say in the courtroom, and if you are adding unhelpful slides, you are just adding to the Jury's already heavy mental load.
The author is right that not every fact needs to be on a timeline. It is smart to ask "Why?" a particular item should be included. What purpose does this item have in this context? It is also smart to ask what purpose a particular "filler" slide has in your presentation. If there isn't a good answer, take it out.
Trial Graphics on the Cheap – 8 Useful Tips
http://t.co/FQt67KCr